Climate Impact X (CIX) would like to inform members and other market participants that the CIX Operating Procedures have been updated with immediate effect.
Please note that alongside changes to Hours of Operation, communications channels for CIX Support have been streamlined to include only email and phone.
The clauses and rules that have been updated are as follows:
CIX Operating Procedures
| Clauses | Amendments |
|---|---|
| Hours of Operation | Updated CIX Support Hours to 9:00am – 6:30pm across all platforms and amended CIX Support email address and phone number |
| Part A (Common) | Added Section 7 on Third Party Disclaimers |
| Part E (CIX Clear) | Updated Clause 4 to include two options on how to submit a Clear Transaction Notification Updated Clause 6 for the timing of Transaction Notification Acceptance and confirmation issuance Updated Clause 9 to reflect a late settlement charge for CIX Clear |
| Appendix VI | Created Appendix VI to include Third Party Disclaimers of BeZero Carbon Rating |
The summary of changes is also documented on the last page of the Operating Procedures, under the section ‘Document Revision History’.
Please ensure that the appropriate members of staff within your organisation and customers are advised of the content of this market notice.
For any queries on this notice, please reach out to CIX’s support team at +65 6990 7518 or email operations@climateimpactx.com.
